What is a Virtual Assistant?
A Virtual Assistant (VA) is a person who provides administrative, secretarial, technical or creative assistance to clients – often independent entrepreneurs and small business practices, such as lawyers and other professionals.

Virtual Assistants generally work from their own office rather than yours (hence the term “virtual”). This means that overheads are kept to a minimum, enabling your VA to provide efficient service at very competitive rates. Some VA's are available to work at your office if required.

How will I benefit from using a VA?
Working with a Virtual Assistant provides you with the benefits of an employee, but with a few differences:

• You don’t need to provide office space or equipment.
• There’s no advertising of positions, interviewing or employing new staff.
• You have access to a network of highly skilled office professionals.
• You pay only for the work that is done, not for quiet periods, sick leave or holidays.
• You can spend less of your own time on office tasks, and more time running your business.

How do I communicate with my VA?
You can exchange work with your VA via email, phone, fax, the internet, or by normal mail. Depending on your location, we may also be able to collect and deliver work personally.

Are many businesses using virtual assistance?
Yes. While the concept of working with a Virtual Assistant is fairly new in Australia, it is rapidly growing in popularity, particularly with new advances in technology.

The current skills shortage is also making it more difficult to obtain experienced staff, especially if they are only needed on a casual or part-time basis.

How much will it cost?
Rates vary according to the skill level required for the work. A simple typing job will cost less than complicated work such as setting up a new website. Generally though, you can expect to pay between $35 and $70 per hour.

If you need virtual assistance on a regular basis, will be happy to negotiate a rate tailored to suit your requirements.

Please contact us for details.